gets customer service!

I live in an expensive neighborhood. Because of that or in spite of that, a lot of packages go missing from my building’s package room. The only mail thief that was caught over the last 16 years was a tweaker who had stolen a master key to the mailboxes. I usually send packages to my office.

My father-in-law’s 85th birthday was last weekend, and I ordered some cigars from to take to the party. I didn’t have them shipped to my office for some reason that I can’t remember now. They were stolen within minutes after arriving in the package room.

Sometimes stores use their packaging as marketing, so I asked CigarPage whether they label their packages as cigars, and suggested that they might not want to do that. Clearly they are the least culpable party here. The thief is a thief, I didn’t have the package shipped to a safer address, and CigarPage may have made the contents of the package obvious. That’s way down the list in my book.

And yet, they are re-sending the order (to my office this time; I try to learn from my mistakes). On their dime.

That’s pretty amazing. They should be proud of their service, and you should buy from them if you like cigars. is part of a collection of stores that are run by BrandShopper Stores. seems to be their flagship store, but I can’t find an authoritative list of their sites. The same customer service group serves all of their stores as far as I can tell.


Clackamas Jury Duty

I was recently called for jury duty. I really want to be on a jury; participation is important. It’s rarely convenient though.

I tried to find out what to expect and found next to nothing. Is there wireless internet so I can work while I wait? Power outlets? Coffee? That’s not covered on the page about jury duty. So this is to answer some of the questions I had for the next person to try to look this up. I hope it helps. Continue reading “Clackamas Jury Duty”


Anyone switching to IPv6? My colo and a few others are really hyping it, but while I know that this is real. it feels a little like the Y2K hype. The ‘IP Exhaustion Counter’ has been showing 810 days to exhaustion for almost a week now.

There seem to be a number of factors that are holdiing up mass adoption. There are no IPv6 devices or services that are really compelling (the carrots are moldy), and overhyping the imminent exhaustion of IPv4 addresses isn’t helping (your noodle-like stick doesn’t scare me). Then there are the inconveniences; my broadband router can only be managed via IPv4, the docs for my firewall mention IPv6 but they’re pretty difficult to decipher, and my colo’s IPv6 implementation doesn’t use TSP and as such, it’s tricky (for someone who is just getting started with IPv6).

There are sure a lot of addresses in the IPv6 space, though. 18,446,744,073,709,551,616 addresses per /64. I’ll take two, please.